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Denver Public Library Computer and Internet Policy

This policy lists the rules for using the library computers and the library's Internet and wireless connection. Failure to abide by this policy may result in the loss of Internet access privileges or suspended library privileges.

The purpose of the computers at the library is to provide public, free of charge, access to word processing and internet tools to augment the library's collection and to provide the patron's information, culture, and leisure activities.

Disclaimer for users of the Internet at the library:

The Denver Public Library cannot monitor and does not control the information available or accessed through the Internet. The Internet is a global entity with a highly diverse user population. The library does not restrict an individual's access to other information and will not refuse access to Internet content, even though someone else might deem the content objectionable. However, the library is a shared public space by users of all ages, backgrounds, and sensibilities. Individuals are asked to consider this when accessing potentially controversial information and images. Library staff cannot effectively monitor the public's use of the Internet. Yet, the library staff reserves the right to ask individuals to discontinue the display of information and images that cause disruption. Illegal acts involving the library's computers may be subject to prosecution by local, state, or federal authorities. It is against Iowa law to download or provide child porngraphy or to display any type of pornography where it may be seen by children. (Iowa Code, Chapter 728.2)

Use of the Internet by Children:

As with other library materials, restriction of a child's access to the Internet is the responsibility of the parent/legal guardian. Parents or guardians, not the library staff, are responsible for the materials and sites accessed by their children. The library staff will not be responsible for monitoring the amount time a child spends on the computer. Parents are responsible for teaching their children proper Internet safety. Parents of children under 18 have the right to restrict their children from access to the Internet. Forms are available for parents to fill out and sign at the library. That information will be included in their child's check out information and will be dated and kept on file. The library staff will not be responsible for a child using the Internet if they are restricted if the child does not use the proper procedure for signing out a computer. It is the parent's responsibility to fill out a form at the circulation desk and notify the library staff if the status of their child's Internet use has changed.

Patron Assistance and Instruction:
Library staff may be able to provide patrons with answers to questions on basic computer use or offer searching suggestions. Patrons are expected to have a basic knowledge of Internet usage and are expected to do their own research on the computer. Library staff may not be able to provide information on the use of each software program or be able to help patrons with specific problems in given programs.

Wireless (Wi-Fi) Access:
The Denver Public Library provides free wireless access to our patrons.

Library users of the wireless Internet service should be aware of the following:
- The library's wireless network is open and non-secure.

- The library cannot guarantee the security of computer equipment owned by the library patron.

- The library cannot guarantee network availability. Wireless users may lose signal from time to time and the library cannot take responsibility for loss of data or damage.

- Library staff shall not be liable for handling patrons' computers or for configuring the patron's computer to access the library's wireless service.

- No printing is available from our wireless network. You can save your document to a USB drive and print from our wired stations.

- Wireless users will be asked to sign a Laptop agreement. These agreements are available at the circulation desk and will be signed, dated and kept on record. The wireless user must agree to abide by the policies of Internet use.

Procedures for Using Computers at the Library:

Individuals must have a Denver Public Library card number, which is in good standing, to use a computer.

Patrons must stop at the main desk and sign in with the first and last name. The patrons name will be entered into the computer. If the patron does not have a library card number, they can sign up for one, which will allow them to use the library's computers.

No more than two people may use a computer at once, except for adults with small children.

Computers are available on a first come, first serve basis.

A time limit of one hour may be enforced, depending on computer demand.

Sometime patrons may be asked to give up or switch computers if they are playing games so that patrons who need a computer for business or school work may do so.

A patron may use peripheral devises (i.e. flash drive, camera). The library staff is not responsible for any damage to the patron's devise. The patron must be familiar with using these devices.

The Denver Public Library is not responsible for damage to a patron's disk or CD or for any loss of data, damage, or liability that may occur from the patron's use of the library computer.

Patrons may not install their own software onto the library's computers.

Patrons may not download additional programs to the library's computers.

Adults may call ahead to reserve the computer for no more than one hour at a time. If they do not come within 20 minutes of the time scheduled, the computer is available for anyone else to use.

Printing of information is allowed. The patron will be charged 20 cents a page for black and white and 50 cents a page for color items printed out. Printing of factual information for school projects by students with a valid Denver Library card will be allowed free of charge, up to 10 pages, black and white only.

Computers are available for use during regular library hours only.

The Denver Public Library cannot guarantee confidentiality over the Internet. Patrons entering personal information, such as credit card numbers, or social security numbers do so at their own risk.

It is possible that a patron may not be able to access sites on the Internet. There are a number of reasons, including the library Internet connection may be periodically or temporarily inoperable due to technical difficulties or power outages.

Patrons are asked to close down open programs before leaving a computer station.

The Denver Public reserves the right to terminate Internet access privileges of any individual who does not follow the policy as stated above.

Unacceptable use includes, but is not limited to:

- Theft, destruction, or damage to equipment, software, or data belonging to the library, including violation of computer system security and/or system configuration.

- Using the Internet for any illegal activity, or for other activities such as harassment, violation of copyright laws, or distribution of unsolicited messages.

- Violating another patron's right to privacy or use of sounds or visuals that might be disruptive to others.

If the use of a computer becomes disruptive or inappropriate for a library setting, the library staff reserves the right to end the session at any time. Below is outlined the library's penalties for violation of any parts of this policy:

First offense: Verbal warning.

Second offense: Loss of computer privileges for the day and a review of the Internet/Computer policy with a library staff person and patron.

Third offense: Loss of computer privileges for one year. If the patron is a minor, a parent or guardian will be notified in writing of the policy violation.

Reviewed and Approved by the Denver Public Library Board of Trustees, March 2009.